Shipping & Returns
All returns must be processed within 30 days of purchase. Products must be returned in brand-new, unworn condition, including all of the contents inside the manufacturer's packaging. We recommend trying shoes on at home, on carpet only, and they must never be worn outside. Please return items in their original shipping container, and please DO NOT adhere shipping labels directly to the manufacturer's packaging (i.e. the shoe's box). Both the shoes and their shoe box must be returned in the same condition as when they left our store. If you no longer have the original shipping container, UPS or USPS can provide one for you.If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Once we receive and process your return you will be refunded at that time. Prepaid return labels are only provided for returns that are defective or incorrectly shipped.
we ship via UPS which is a up to 5 day shipment in the Continental United States When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based. all weights will be rounded up to the next full pound. We do provide free shipping on all orders over $80!